Ring Doorbell Services: Ring Doorbell 2 Troubleshooting Tips

Ring Doorbell 2 Troubleshooting

The user of ring doorbells sometimes some technical issues with it. Here we will try to solve these issues with some simple steps. These steps are tested before through the ring doorbell users itself.

These issues might arise because of the user's wrong way to use the product, the incomplete knowledge of the product and Power is also a factor of it. Ring doorbell 2 troubleshooting is not a big task if you are familiar with the product. Now, let's troubleshoot the ring doorbell 2.

Ring Doorbell Not Connecting

If you are not able to connect your ring doorbell with the wifi then there might be two basic reasons that are possible. first, you need to check that your wifi device is working fine then you should troubleshoot your ring doorbell. Now the first issue might be the distance problem. Put your wifi device nearby the ring doorbell so that both the device can have a good connectivity environment. Long-distance between the doorbell and the wifi device may cause trouble in establishing a good connection.

The second issue that can happen is the wrong password is being used. Most of the time, when this issue arises we find that someone from the home change the password of the wifi device and other user is unknown to it. In this condition, the user can not connect ring doorbell with the wifi. You should put the newly updated wifi password. You can also reset the router password and connect the devices again.

Ring Doorbell Not Charging

If you ring doorbell not charging well then this might be the problem of battery issue or power issue. If the battery of the ring doorbell is not good it would not charge properly and give bad backup. Apart from that this charging issue may also arise due to power supply. Let's talk about both of the issue and their solutions.

Battery Condition

Ring company says that the life of the battery is usually between 6 months to 1 year. It totally depends upon the motion detection frequency of the ring doorbell. If your ring doorbell battery has completed its 6 months then you should check its health.

you can do so through your ring mobile app. You have to open the battery section into the app and check for its health. If the health is appearing good then it's okay but if its health is not good then you need to call the ring company customer care for ring doorbell 2 troubleshooting.

Power Issue

The second reason, why your ring doorbell battery is not charging is the power issue. If the power supply is unable to fulfill its minimum requirement then the battery would not charge. It requires 16+ volts AC power so as to work efficiently. Apart from that if the power supply fluctuates on and on then it might also a cause of battery not charging issue. The power supply should be serene and normal. So, make sure that your ring doorbell is receiving enough power supply. However if still, the problem persists you should call the customer care.